Are GO E-News Alerts worth the trouble of subscribing to? I say no, and the e-mail posted below is my proof.On Friday Afternoon NO Transit cancelled the 5:33 PM train from Union to Pickering, because of a "computer signal problem”. Now notice below the e-mail states, "This message was sent on: 10/19/2007 5:34 PM".
Um, way to GO! What f-tard thought it was a good idea to send out the cancellation notice for the 5:33 train at 5:34? I'm sure the computer signal problem was apparent earlier in the afternoon and they could have provided more notice to passengers.
One more example of GO not giving a damn about their riders.
Subject: GO Train Cancellation(s)
From: "GO E-News Alert"
Date: Fri, October 19, 2007
To: "GO E-News Alerts"
Priority: Normal
LAKESHORE EAST CORRIDOR:
The 1733 train trip from Union to Pickering (1814) is CANCELLED due to a railway computer signal problem.
The 1825 train trip from Pickering to Union (1902) is CANCELLED due to a railway computer signal problem.
This message was sent on: 10/19/2007 5:34 PM
1 comment:
I love these alerts. They form the three foundations of what makes the Go Train so fantastic:
1. On timeliness
2. Instantish updates
3. Temparture controlability
**On timeliness**
Too often I hear people complaining about the Go Train being a dozen...or two or three...minutes late, but you never hear people cheering when they arrive on time. Just last Friday my train arrived on time and did anyone say "thank you Go Train for being on time"? No. Not one. On timeliness makes go training better.
**Instantish Update**
Yes we've all received our Go Update after the train in question has departed. But, I've also received some before hand like on September 20th (tire fire day) at 6:15 PM when I was told train service had resumed. I was lucky enough to get on the train. Unfortunately, we had just pulled out of the station at 7:15 PM when I received an e-lert telling me the service was suspended for the rest day. Having a BlackBerry allowed me to be one of the first people on train to know (possibly even the conductor) that the train I was on had been cancelled! I call that empowering.
**Temperature controlability**
I always find it impressive that some Go Train cars are temperature controlled. Some people find it frustrating that sometimes cars are too hot, way too hot and some cars are too cold. With a little effort you will eventually you'll find a good car. This type of sophisticated temperature controlability ensures that there almost always a car for you. Whether you left your parka at home or accidently put it on in a pre-coffee daze the Go Train has you covered.
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